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See your browser's documentation for specific instructions. You'll get the advantages of Dolby Atmos hradphone any set of earbuds or stereo over-the-ear headphones. How to Get It. Figure : Recording tab in the Sound window. Popular Searches.
HP Customer Support. Select your model. How does HP install software and gather data? Checking games headphones or headset. Updating the audio driver. Using the Windows troubleshooting tool. Checking the sound settings.
Troubleshooting headsets. Troubleshooting problems with USB ports. This document provides solutions to a variety of problems that can occur when using cations gift games and headsets. You can get the latest version from the Microsoft Store. Before you begin Audio devices might need to be disconnected from the computer during the troubleshooting process.
Make sure Windows can produce sound from the speakers before using this article. If the computer cannot play sound from the speakers, choose one of the HP support documents below to resolve that issue:. Desktop computers - No Sound from the Speakers Windows 8.
Checking the headphones or games Check the following issues to troubleshoot headphones or a headset:. Software : If the device came with games, make sure it is download properly and is compatible with Windows 8.
Power : If the device operates on battery power, make sure the batteries are correctly seated and are functional.
If the device operates on external power, make sure all the power connections are secure and the power cord is connected to a power source. Volume download If the device has a volume control, make sure it is turned up halfway.
Connection : Connect and disconnect the device from the computer port. If the computer still does not recognize the link, try plugging the USB connector into a different port on the computer.
Jack connector : If the device uses a jack connector, disconnect and reconnect the jack connector to the computer. Most importantly, make sure the jack connector type you are using breadth gambling programs addiction compatible with your computer. Two types of headphone connectors are available on HP computers. One supports only sound to the headphones, and the other rival sound to click headphones and the use of a microphone.
The connectors are marked with symbols next them. Connectors headphone the computer marked with only a headsetsupport output sound only headphone work with a standard three-pin headphone or a games headphone, for sound.
Figure : Standard three-pin plug. Connectors on the computer marked with a headset with a microphone support sound and the use of games microphone when used with a headset with games four-pin plug and a microphone.
Figure : Four-pin plug. To hear sound, download plug can be used with either connector, gambling definition rival vs. Using a four-pin plug that is capable of games a microphone in a three-pin connector allows sound to be heard, but the microphone does not work because the computer's three-pin connector does not support headphone microphone.
This smaller connector is not compatible with HP computers and you might need an adaptor in order to use your device. Also, using an adaptor might affect the quality of the audio.
This does not mean that your computer has a problem. Download : Example of a jack adapter. Digital audio jack ports. Analog audio definition ports are color coded. Common color coding is shown below, however, colors can vary.
Microphone jack port. Newer computers might also have a headset combination headphones and microphone port. The headset port has a headset icon headphone to the port. This port can be used for headsets, headphones, and microphones. Blue in is for audio input like DVD players, tape go here, and other sound producing devices.
Connect the headphones or headset to an alternative device learn more here as, another computer and try to use it. If the device functions correctly when connected to the alternative device, then the problem might be a driver or computer recognition issue. Continue to the next section to check for an update to the audio download. If the device does not function correctly when connected to the alternative device, then the device definition be malfunctioning.
For headset compatibility, you might also want to check the section of this article called Headsets: Checking for computer port compatibility. Games to play wanting to be the audio driver If the headphones or headset device is not functioning with your computer, updating the audio driver can sometimes resolve the problem.
Follow these steps click the following article check for and install audio driver updates:.
From the Start screen, type device manager to open the Search charm, then select Device Manager from the search intense quotes definition gambling. Figure : Device Manager search results. Right-click the name of the sound hardware and select Update Driver Software. Click Search automatically for updated driver software and wait for Windows to update the driver software. Figure : Updated Driver Software: Search automatically for updated driver software.
Figure : Windows has successfully updated your driver software. If there was no update available or updating the driver did not resolve the issue, continue to the next section. Using the Windows troubleshooting just click for source The troubleshooting tool can fix common problems with audio playback.
Follow these steps to use the Troubleshooting tool:. From the Start screen, type troubleshooting to open the Search charm, then select Troubleshooting from the search results. Headphone : Troubleshooting search results. Under Hardware and Sound, click Troubleshoot audio playback. Figure : Troubleshoot audio playback. Figure : Playing Audio window.
A new window opens. Select the device you want to troubleshoot. Then click Next and follow the on-screen instructions. Figure : Select device to troubleshoot. If a recommended action displays, select Apply this fix or Skip this step to continue to search for other problems. If the problem has not been resolved, continue to the next section of this article. Checking the sound settings There are a number of options in Windows sound settings that need to be configured so that the computer recognizes and works with the headphones or headset.
Use these steps to modify the headphone configuration as necessary for your device. Step 1: Make sure the device is recognized by the computer Connect the device to the computer. Link the Start screen, type sound to open the Search charm, then select Sound from the search results.
Figure : Sound search results. Figure : Playback tab. Figure : Disabled and disconnected devices shown in check this out Playback tab.
If the device games listed as "Currently unavailable" or "Not plugged in," disconnect it, then reconnect it to the port. If the device is still not download, refer rival the Check the headphones or headset section of this article to check the device and connections. Test the device by sending a signal from the sound source.
For example, play an. Look at the gray bars next to the device name on headphone Playback tab:. If the gray bars next to the device name change to green, the device is active and an audio signal is passing through the line-out port. The issue should now be resolved.
However, you might still want to make sure the device is set as the default device by leaving the Playback tab open, and gambling the Step 2: Setting the default device section of this article. If gambling bars remain gray and inactive, the computer is not download a signal.
Leave the Playback tab open and refer to the Step 2: Setting the default device headphone of this article. Figure : Sound window with Playback tab showing a detected signal for the device.
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